Shipping & Delivery
How long does it take to ship?
We offer Free Delivery on all UK orders of a value of £40 or above (after any discounts). Please manually select the Free Delivery option at checkout where applicable. United Kingdom:. STANDARD - Royal Mail tracked 2-5 working days from despatch. PRI
How much does shipping cost?
We offer Free Delivery on all UK orders of a value of £40 or above (after any discounts). Please manually select the Free Delivery option at checkout where applicable. STANDARD £3.95 - Royal Mail - tracked 2-5 working days from despatch. PRIORITY £5.
Can I change my delivery address after placing an order?
Our despatch process is fast, and while we will always try to accommodate requests, we often can’t change a delivery address once an order is on its way. Signing up for carrier notifications can help and you may be able to reschedule or choose a safe
How do I track my order?
Once your order is placed and processed, we’ll send you a confirmation email with all your order details. This includes your tracking number with a link to your personal tracking. Click on the tracking number link in the email or enter the tracking n
My tracking says delivered but I don't have it
If your tracking shows your order as delivered but you haven’t received it, please check your usual delivery spots and ask family or neighbours if they’ve received it. If it’s still missing, you can check your tracking for the photo proof of delivery
What happens if my order is lost or damaged?
For UK Customers:. For International Customers:. • If your goods are lost, or if you receive them as faulty or damaged on delivery, please contact us here within 14 days.