Payments & My Account
What payments do you take?
We take all major credit cards including Visa, Mastercard, Amex, Discover and ELO. We also accept : PayPal, Shop, Apple Pay, Clear Pay and Klarna. A full list can be found on the payment section of your checkout page.
How do I pay using Klarna?
You will find Klarna in our Payment section of the Checkout Page. After you review your order, select Klarna - flexible payments and you will be redirected to Klarna where you can complete your order securely. If you encounter any difficulties feel
When do your gift cards expire?
The great thing about our gift cards is that they don't expire!
Do I need an account to make an order?
No, you can sign out as a guest. However, if you do have an account with us you will automatically enjoy being part of our Loyalty Rewards Programme and can earn points, free shipping and rewards every time you shop with us.
I've forgotten my password
To reset your password go to your account login and click on ‘forgot password’. This will direct you on how to change your password. If you have any difficulty contact us here and we will be able to send you a password link via your email.
How do I update my account details?
To update your details login to your account and click on Edit Addresses or go into My Rewards. If you need some help contact us here and we will be happy to assist.
I can't login to my account
Firstly, check that you have activated your account. You will have been sent an account activation via email with instructions on how to activate. If your account is already activated and you are still experiencing a problem either reset your passwo